Terms & Conditions

Welcome to Magicryst.com. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our platform. By accessing or using Magicryst.com, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility to Use

To use our website and make purchases, you must:

• Be at least 18 years old, or using the site under the supervision of a parent or legal guardian.
• Provide accurate, complete, and current personal information.
• Use the website in compliance with applicable laws and regulations.

3. Product Information

• All our products are listed with care and accuracy, including specifications, images, and descriptions.
• Due to the natural origin of crystals, slight variations in size, shape, color, or inclusions are normal and do not constitute defects.
• Product images are for illustrative purposes only and may not reflect the exact appearance of the received item.

4. Pricing & Payment

• All prices on Magicryst.com are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Payment options include UPI, credit/debit cards, net banking, and other secure online methods.
• Orders are processed only after full payment is received.

5. Order Acceptance & Cancellations

• When you place an order, you will receive an email confirmation. This is not a guarantee of acceptance.
• We reserve the right to cancel or refuse any order at our sole discretion, especially in cases of:
  • Product unavailability
  • Pricing or typographical errors
  • Fraudulent or suspicious activity
• In such cases, you will be notified and refunded accordingly.

5. Order Acceptance & Cancellations

• When you place an order, you will receive an email confirmation. This is not a guarantee of acceptance.
• We reserve the right to cancel or refuse any order at our sole discretion, especially in cases of:
  • Product unavailability
  • Pricing or typographical errors
  • Fraudulent or suspicious activity
• In such cases, you will be notified and refunded accordingly.

7. Returns, Replacements & Refunds

Because of the delicate and spiritual nature of our products, we have a limited return policy:

Eligible for Return:

• Products damaged during transit.
• Incorrect product received (not matching your order).

Return Conditions:

• Inform us at [info@magicryst.com] within 24 hours of receiving the product.
• Share clear images or video of the damage or issue.
• The item must be unused, in original packaging, and with proof of purchase.

Non-returnable Items:

• Used, personalized, or customized products.
• Products returned without prior approval or beyond 48 hours of delivery.

Refunds:

• Once your return is approved and received, the refund will be processed to your original payment method within 5–10 working days.

8. Use of Products

• Our crystal products are for personal, decorative, or spiritual use only.
• We make no medical claims or guarantees regarding healing or metaphysical outcomes.

Always consult with a licensed professional for medical or mental health advice.

9. User Account

• Users may create an account to manage orders and access special features.
• You are responsible for maintaining the confidentiality of your account and password.
• Magicryst.com is not liable for any loss or damage from unauthorized use of your account.

10. Intellectual Property

• All content on Magicryst.com — including but not limited to text, product images, graphics, logos, and layout — is the property of Magicryst and protected by intellectual property laws.

You may not reproduce, distribute, or use our content for commercial purposes without written permission.

11. Limitation of Liability

• Magicryst.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
  • Use or inability to use the site
  • Delayed or failed deliveries
  • Inaccuracies in product descriptions or pricing
  • User reliance on metaphysical claims
• You agree to use the products at your own discretion and responsibility.

12. Privacy & Data Protection

• We value your privacy and handle your data in accordance with our Privacy Policy.
• Your personal data is used only for order processing, customer service, and to improve your shopping experience.
• We never sell or rent your information to third parties without consent.
  

13. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of [Ahmedabad], India.

14. Updates & Changes

We may revise these Terms & Conditions at any time. Continued use of the website after changes are posted implies your agreement to the updated terms. Please review this page periodically.

15. Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to contact us:

📧 Email: info@magicryst.com
📞 Phone: +91 6352787824