Shipping Policy

At Magicryst.com , we understand that when you order a special crystal, it’s more than just a product — it’s a meaningful addition to your spiritual, healing, or decorative journey. That’s why we are committed to providing a safe, reliable, and timely shipping experience for all our customers.

This Shipping Policy explains how we handle, process, and deliver orders from our store to your doorstep.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Saturday) after payment confirmation. This includes the time required for:

Order verification
Quality checks
Energy cleansing (when applicable)
Secure and careful packaging

Please note that during peak seasons, holidays, or special promotions, processing times may take slightly longer. If there is any unexpected delay in your order, we will notify you via email.

Shipping Rates & Delivery Estimates

We offer nationwide and international shipping, with delivery charges calculated at checkout based on your location and the weight/size of your order.

Domestic Shipping (within India):

Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days
Shipping Provider: [e.g., India Post, Delhivery, Blue Dart, FedEx, etc.]

International Shipping:

Standard International: 7–21 business days (depending on location)
Express International: Available upon request
Shipping Provider: [e.g., DHL, UPS, FedEx, Aramex, etc.]

Delivery timeframes are estimated and may vary due to customs processing, carrier delays, or weather conditions.

Packaging & Handling

Crystals are delicate and energetically sensitive, so we take extra care in packaging:

Each item is securely wrapped to prevent physical damage
Fragile items are cushioned with protective materials
Optional: Products are energetically cleansed and wrapped in eco-friendly, spiritual-themed packaging

If you are ordering a gift, you can request special gift packaging during checkout (additional charges may apply).

Incorrect Address or Delivery Issues

Please double-check your shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If a package is returned due to an incorrect address, additional shipping charges may apply to resend it.

If you believe your order was marked as “delivered” but you didn’t receive it, please contact the carrier first and then our support team for further assistance.

Damaged or Missing Items

If your package arrives damaged or items are missing, please notify us within 24 hours of receiving the order. Include:

Your order number
Photos & Unboxing Videos of the packaging and damaged item(s)

We will work with you to resolve the issue quickly — either by sending a replacement, offering store credit, or refunding the item, depending on the situation

Questions or Support

Our goal is to ensure your crystal journey begins with peace of mind. If you have any questions or need help regarding shipping, please contact our support team:

📧 Email: info@magicryst.com
📞 Phone: +91 6352787824
🌐 Website: www.magicryst.com